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Today e-governance initiatives are being implemented at the central, state and local government levels through various Public Private Partnerships. E-governance helps simplify processes and makes access to government information more easily accessible for public sector agencies and citizens

In the last two decades, IMRB has grown with the ever changing government and technologies and has come a long way from 2003 when the E-Readiness Assessment Report was released to 2010 when a Mid-term Assessment of the CSC Scheme was carried out by visiting more than 1700 villages across 19 states.

Our Studies

Types of eGovernance Studies:

eGovernance studies can be classified into four categories depending upon the role of the government and the other beneficiary involved:

  • Government to Government (G2G)
  • Government to Business (G2B)
  • Business to Government (B2G)
  • Government to Citizens (G2C)
  • Government to Employees (G2E)

IMRB has experience in conducting studies within all the above categories. Some of these studies included National eGovernance Awards, Impact Assessment of MCA21, Mid-term Assessment of Rajasthan Education Initiative, Impact Assessment of Transport Project, Mid- term assessment of Common Service Centers (CSCs), etc.

Types of Research in eGovernance Domain

Various kind of research in eGovernance domain done by IMRB International includes:

  • Feasibility Study: Economic, technical or social feasibility of a project or initiative usually undertaken at project conceptualization stage.
  • Impact Assessment/Mid-term Assessment: Gauging the outcome or end result of a project or initiative and compare it with the goals set at the implementation stage to assess if the project is as per the plan and is meeting the objectives or not.
  • Stakeholder Satisfaction: Understanding the end user perspective of a project or initiative.
  • Brand Assessment: Measuring impact of brand awareness campaigns or brand building activities and perception of stakeholders/users about the brand.

The team in Delhi specializes in conducting market research studies in the e-governance space. IMRB has actively worked with Govt & industry bodies like DIT, DARPAG, GeSCI, IRCTC as well as technology companies like Intel, IBM and Microsoft to address their information needs on specific issues. In July 2010, a paper was presented on - ICT and New Media Technologies ‐ New Financial Inclusion Paradigm for Grassroots at the Government Transformation Forum held at New Delhi where the theme was Transforming Public Services for Next Generation.

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