I remember Ramesh
in two ways... his personal traits and qualities as a man; and his drive
to excel as a Market Researcher.
The first time I
seriously worked with him was when he had come with Cad to make a pitch
for our account in Brooke Bond. He struck me as being a stable person;
a person who would think through issues; a mature mind. But in the MR
industry the most important need is to get a ‘feel of faith’ ...you need
to be able to trust the person in front of you. With Ramesh, this trust
came spontaneously.
And if the CEO of
this agency inspires this trust and credibility... then surely the entire
organisation would be built on these values.
I remember a recent
argument we had... I felt that we needed senior people for making presentations.
The image of IMRB was at stake if the juniors ‘screwed up’... particularly
in front of senior managers.
Ramesh rarely argued
but this time it was clear that he was encouraging the junior people to
make the presentations – regardless of the audience; albeit in the presence
of a se-nior resource. His argument was simple... “How else will they
grow up to be senior people...?”
Ramesh was synonymous
with MR in the last two decades; not just synonymous, he topped it. His
most solid achievement has been to be the first leader to take the Indian
MR industry beyond the shores of India – through Central Asia, East Asia-Pacific,
Middle East and even China. And he did this in a stable organised way...
setting the foundations for future.
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